Sysco Software to exhibit at #PublicService2020, Croke Park – Wednesday 21st February

Sysco Software Solutions to exhibit at #PublicService2020 in Croke Park on Wednesday 21st February.

Meet Microsoft Dynamics CRM Sales Manager Vincent Fitzpatrick and Microsoft Dynamics CRM Lead Joaquim Lavos to learn about Sysco’s flagship CRM contract with the Health Service Executive (HSE) (Feidhmeannacht na Seirbhíse Sláinte)

#Microsoft #Ireland #HSE #OGP #Dynamics365

Public Service 2020

Reform has been a central part of the response to the challenges of recent years. The final progress report on the implementation of the 2014-2016 Public Service Reform Plan makes for encouraging reading and outlines a number of achievements over the last three years including better procurement, smarter use of resources, embracing digital, deploying shared services, changing the HR approach and having a more accountable relationship with service providers.

As we begin 2018, we are now at a new stage of reform. The successor to the 2014-2016 Reform Plan is Our Public Service 2020, launched by Minister Donohoe in December. This new framework for driving development and innovation will deliver better outcomes for the public and build a responsive and agile public service over the period 2018-2020 and beyond. The framework is based on three pillars to include both new initiatives and actions that build on reforms already in place.

What Sysco Offers Public Sector Clients

Sysco lead the way in understanding and deploying proven Microsoft Dynamics solutions that enable the public sector to interact and deliver key services to its citizens and service users.

Data Management 

Data Analysis is all about the details, sometimes that’s exactly what prevents us getting the insight needed to make the best decisions. Microsoft Dynamics CRM and Power BI bring complex information to life, with interactive live data widgets and graphs.

Case Management

Manage enquiries such as Freedom of Information requests, complaints and general enquiries from initial contact to resolution.

Contact Management

Record and manage all interactions whether by email, letter, phone call, social media, face to face or via the web.

Finance Management

Microsoft Dynamics Finance provides compliance and agility. Increased visibility, internal controls, and reporting tools can help you (and your budget) stay a step ahead of compliance and administrative requirements.

Custom Applications

Microsoft Dynamics provides a turn-key solution yet at the same time provides the flexibility and the ability to customise and personalise for your unique needs. It also makes it easier to integrate with other off-the-shelf applications you might currently have.

Web Portal Applications

Now with a Web Portal solution as standard. Microsoft Dynamics enables web portal creation with point and click technology.

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